RETURNS & EXCHANGE POLICY
Change your mind? No problem. We will gladly offer you a full refund. We stand behind our products and we want you to purchase with confidence knowing your happiness is important to us.
Just return your items within 30 days. Please include your packing slip with your return. Items must be in new condition, not worn or laundered and with tags attached. Credits will be returned to the original form of payment. Typically, once we receive your package your refund will be processed in 3-5 business days. Depending on your bank, it can take 5-10 business days for your bank to post your refund.
Returns by Mail: Simply go to your account and initiate the return request.
We will send you a prepaid label. If you chose to use our prepaid return label, we will deduct $6.95 from your refund. The prepaid label is only valid within the United States and its territories. At this time, Sun50 does not provide free returns. If you prefer, you can choose to return your package with the carrier of your choice. Please send your return to the address listed below Unfortunately, we cannot refund original shipping charges.
We will accept responsibility for all shipping costs related to the return if the return is a result in our error (you received the incorrect item, a defective item, etc.)
Start your return here: https://sun50.co/login.php
Log-in to your account and go to orders. Click on the order number you wish to return and click on Request Return.
Exchanges: To make the process more convenient and faster for our customers, we do not provide exchanges. Simply return your item. All returns will be credited the original form of payment. You can then place a new online order or call our customer service center at 1-888-507-8650.
Thank you for shopping with Sun50.
2905 Lexington Ave. S
Eagan, MN. 55121
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please complete the form below for international shipping information.